As it is hard for us to clarify this recover issue with currently limited information, could you please send us your contact email or order number after receiving our request separately? Then our senior technical team can further look into it and evaluate a resolution for you ASAP. Wondershare values each user's benefit and we'll do our best to help you out. Sorry to hear that you didn't have a good experience with our customer service. Anyway, thanks for your feedback, we'll do our best to improve the customer service and then provide more benefits to our users. Meanwhile, we have applied for a refund on 7 November per our discussion.
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Since you mentioned you have already uninstalled our software and unable to provide the log files, there is no chance for us to clarify the root reason. After checking, we locate our support followed your case and would like to collect log files for further troubleshooting. Thanks for providing the contact information. wondershare converter ultimate, wondershare converter ultimate free download, wondershare converter. The latest version of Wondershare Video Converter Ultimate is 10.4.3.198, released on. wondershare converter ultimate, wondershare converter ultimate free download, wondershare converter. It was checked for updates 848 times by the users of our client application UpdateStar during the last month. Reply from Wondershare Updated Nov 10, 2021 Wondershare Video Converter Ultimate is a Demo software in the category Miscellaneous developed by Wondershare Software.